Service model

How Aquarelli delivers lighting installation services

Aquarelli operates as a localized service provider for lighting installation and related electrical work. The model centers on initial assessment, delivery of a documented proposal, coordination of materials, staged installation, and post-installation checks. Emphasis is on regulatory compliance, clear scope definitions, and documented handover.

Client intake and assessment Site-first approach
Proposal and material selection Documented scope
Installation and verification Code-compliant work

Client intake and assessment

1

The engagement typically begins with a client request for a site survey. During the survey a consultant documents existing conditions, electrical access, and lighting requirements. Measurements and photos are taken to inform a practical layout. The outcome is a survey report that identifies constraints, recommended fixture types, and connection points.

Survey reports are used to scope work and prepare a schedule. Where required, the report includes an outline of permits or local compliance checks that may be necessary for commercial installations.

Proposal and material selection

2

After assessment, a written proposal is prepared. The proposal lists recommended fixtures, control options, estimated labor hours, and itemized material costs. It may include alternative options focused on energy efficiency or budget considerations.

  • Fixture and control specifications
  • Material cost breakdown
  • Labor and timeline estimate

Clients receive the proposal to review technical details and scheduling. Material selections are finalised before procurement to ensure compatibility with the site wiring and control systems.

Installation and verification

3

Installation is performed by licensed technicians following the agreed scope. Work is staged to minimise disruption. Tasks include mounting fixtures, routing cabling, making electrical connections, and configuring control systems where present.

Verification and handover

After installation, systems are tested for functionality and compliance. A handover document lists installed items, operational notes, and recommended maintenance intervals.

Maintenance and follow-up

4

Maintenance services are available on request and include lamp replacement, driver checks, and control adjustments. Maintenance plans can be scheduled periodically based on usage patterns.

Where recurring maintenance is agreed, a simple service schedule is established to record site visits and performed tasks.

Routine checks

Post-installation support includes troubleshooting and, where needed, part replacements. Any additional work is documented and quoted separately.

Supply chain and sourcing

5

Materials are sourced from established suppliers and selected based on availability, specifications, and compatibility with site conditions. Where possible, product data sheets are provided to clients prior to purchase.

Lead times for special-order fixtures are communicated in proposals to align scheduling with procurement.

Pricing and invoicing

6

Pricing is presented in a transparent itemised format. Invoices reflect delivered materials, labor, and agreed supplementary services. Payment terms are stated in the proposal and confirmed before work begins.

  • Site assessment and load calculation to determine suitable fixtures and circuit requirements
  • Sourcing of compatible LED and traditional lighting components from approved suppliers
  • Installation, wiring, and testing following local electrical codes and safety best practices

This stage focuses on operational planning: scheduling technicians, confirming product availability, and preparing safety documentation. Clear documentation of scope, timelines, and any required permits reduces delays and helps coordinate with building managers or homeowners. For projects in commercial properties, we include minimal disruption planning such as phased installation and after-hours work when needed.

Safety and compliance

7

After installation, a standardized checklist is used to verify fixture alignment, photometric performance, and proper circuit protection. A functional test includes dimmer compatibility checks and emergency lighting verification where applicable.

Handover materials include circuit labelling, as-built notes, and maintenance tips for luminaire cleaning and driver replacement. Recommendations for periodic inspections are provided to help maintain performance and comply with safety norms.

Site Consultant
Site Consultant
Hello, I'm the site consultant. I can help with enquiries about lighting installation, site assessment, and project scope.